أكاديمية خطاب
القائمة

سياسة الخصوصية

Privacy Policy

Last Updated: November 6, 2025

At Khatab Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

When you register for an account or enroll in courses, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Country and location
  • Profile photo (optional)
  • Payment information (processed securely through third-party gateways)

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Course progress and completion data
  • Interaction with course materials
  • Cookies and similar tracking technologies

1.3 User-Generated Content

We collect content you create or submit, including:

  • Course reviews and ratings
  • Forum posts and comments
  • Questions submitted to instructors
  • Assignment submissions
  • Communication with support team

2. How We Use Your Information

We use collected information for the following purposes:

  • Course Delivery: To provide access to courses, track progress, and issue certificates
  • Account Management: To create and manage your account, authenticate users, and prevent fraud
  • Communication: To send course updates, newsletters, promotional offers, and important notifications
  • Payment Processing: To process transactions and manage billing
  • Platform Improvement: To analyze usage patterns, improve user experience, and develop new features
  • Customer Support: To respond to inquiries and provide technical assistance
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Marketing: To send relevant course recommendations and promotional content (you can opt-out anytime)

3. Legal Basis for Processing (GDPR Compliance)

We process personal data based on:

  • Consent: You provide explicit consent for specific processing activities
  • Contract Performance: Processing is necessary to deliver services you requested
  • Legitimate Interests: Processing serves our legitimate business interests while respecting your rights
  • Legal Obligations: Processing is required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage and performance
  • Deliver personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit platform functionality.

Types of Cookies We Use:

  • Essential Cookies: Required for platform operation
  • Functional Cookies: Enhance user experience and remember preferences
  • Analytics Cookies: Help us understand how users interact with our platform
  • Marketing Cookies: Used to deliver relevant advertisements

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

5.1 Service Providers

  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers
  • Cloud hosting services
  • Analytics platforms (Google Analytics)
  • Customer support tools

5.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

6. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure password storage using encryption
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Regular backups to prevent data loss

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and personal data at any time, subject to legal retention requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data ("right to be forgotten")
  • Data Portability: Receive your data in a structured, machine-readable format
  • Object to Processing: Object to certain types of data processing
  • Withdraw Consent: Withdraw previously given consent at any time
  • Opt-Out of Marketing: Unsubscribe from promotional communications

To exercise these rights, contact us at: contact@ahmadkhatab.com

9. Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

12. Email Communications

We may send you:

  • Transactional emails (course access, receipts, password resets)
  • Course updates and announcements
  • Newsletter and educational content
  • Promotional offers and new course launches

You can unsubscribe from marketing emails using the link provided in each email, but you will continue to receive essential transactional communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or platform notifications. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@ahmadkhatab.com
Website: learn.ahmadkhatab.com
Location: Cairo, Egypt

15. Specific Regional Provisions

For EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

For California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and to opt-out of the sale of personal information (note: we do not sell personal information).

By using Khatab Academy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.